Building Out a Successful Case Management System


A robust case management system is critical to tracking progress and improving outcomes for children and their families, along the cradle-to-career continuum. During this webinar, Mary Bogle (Urban Institute), Tara Watford (Youth Policy Institute), and Karin Scott (Indianola Promise Community) shared best practices for building a case management system that is: rooted in the Results-Based Accountability framework, tracks participation and performance, provides the opportunity to course-correct, and drives Promise Neighborhoods and their partners towards the achievement of a common set of results and indicators.